Important: By creating an account with DBK33, you consent to this Privacy Policy. We may update this policy at any time — any changes will be posted on this page.
Introduction & Scope
DBK33 (referred to herein as "we", "us", or "the Platform") is an internationally standard online gaming platform. We take your privacy seriously and are committed to protecting your personal information at all times.
This Privacy Policy ("Policy") applies to the dbk33.pro website, mobile application, and all associated services. It describes what information we collect, why we collect it, how it is used, and what rights you have.
Our Privacy Policy is built in accordance with international data protection laws and best practices. We also comply with local data protection regulations applicable to users in Bangladesh.
What information we collect
DBK33 may collect three types of information:
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1Directly Provided Information
What you provide at registration — full name, email address, phone number, date of birth, and payment details.
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2Automatically Collected Information
While you use the platform, our systems automatically collect your IP address, device type, browser information, cookie data, and gaming activity logs.
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3Information received from third parties
Where identity verification is required, we may obtain information about you from trusted third parties, such as KYC verification services or payment providers.
How your information is used
DBK33 uses your information for the following purposes:
| Purpose | Description | Legal basis |
|---|---|---|
| Account management | Registration, login, and profile management | Contract performance |
| Identity Verification (KYC) | Fraud prevention and age verification | Legal obligations |
| Payment Processing | Processing deposits and withdrawals | Contract performance |
| Customer support | Issue Resolution & Support | Legitimate Interest |
| Promotional Communications | Offers and bonus-related messages | Consent |
| Security and fraud prevention | Suspicious Activity Monitoring | Legitimate Interest |
Data retention and security
DBK33 employs industry-standard security measures to protect your personal information. All data stored on our servers is secured with AES-256 encryption, and all website communications are conducted via SSL/TLS protocols.
- Payment card details are never stored directly on our servers — all transactions are handled through payment gateways compliant with PCI DSS standards.
- Data is retained for as long as your account remains active; following account closure, certain information may be kept for a specified period as required by law.
- Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements.
- Regular security audits and penetration testing are conducted.
Sharing information with third parties
DBK33 does not sell your personal information. However, it may be shared with third parties in the following limited circumstances:
- Payment Providers: With Mobile Banking, Nagad, Rocket, and banking partners to process deposits and withdrawals.
- KYC services: With regulated service providers for identity and age verification.
- Law enforcement agencies: In response to a court order or valid legal claim.
- Game providers: Only the minimum data necessary to enable gameplay.
All third-party providers are required to comply with our privacy standards and may only use your data for specified purposes.
Cookies and tracking technologies
DBK33 uses cookies and similar technologies to improve your experience on the site. We use three types of cookies:
- Essential cookies: Essential for the site's core functionality — without these, the site cannot operate properly.
- Functional cookies: Helps remember your preferences, such as language selection and login status.
- Analytics Cookies: Collects anonymous statistics to help us understand how the site is used and improve our services.
You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the site.
Your privacy rights
As a DBK33 platform user, you have the following rights:
Right to access
You may request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You can request that your data be deleted under certain circumstances.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be restricted.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
Right to Withdraw Consent
Where data is processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within 30 days.
Protection of minors' data
DBK33 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect information from minors. Should any such data be found in our systems, it will be deleted immediately and the associated account will be closed.
If you believe your child is using our platform, please contact our support team directly. We will take prompt action.
Data summary
- Your data is never sold to third parties
- AES-256 encryption in use
- SSL/TLS secured connection
- PCI DSS compliant
- Requests responded to within 30 days
Contact Us
For any privacy-related questions or requests regarding your data, please reach out to our dedicated privacy team.
View FAQWhy DBK33's Privacy Policy is trustworthy
End-to-end encryption
All your data is encrypted both in transit and at rest, ensuring no one can intercept it along the way.
Data is not sold
DBK33 never sells or rents your personal information to third parties for marketing purposes.
Controlled access
Only trained and authorized staff can access your data. All access is logged.
Regular security audits
Our systems are regularly audited by independent security experts to identify and address any vulnerabilities.
Transparent Policy in Bengali
Our Privacy Policy is written in plain, straightforward language — no legal jargon, easy to understand.
Change Notifications
If significant changes are made to the Privacy Policy, we will notify you by email.